How to Add or Install a Network Printer

How to Add or Install a Network Printer

Network printers are shared across your office and are typically pre-configured by CMO IT Services on managed devices. If a printer is missing from your computer, it may need to be added manually or it may not have been deployed to your device yet.

Before You Start

Check with a colleague to confirm the printer is working for others. If nobody can print to it, the issue is with the printer itself, not your computer. Submit a ticket in that case.

Add a Network Printer

  1. Open Settings > Devices > Printers & scanners.
  2. Click Add a printer or scanner and wait for Windows to search.
  3. If your printer appears in the list, click it and select Add device.
  4. If it does not appear, click The printer that I want isn't listed and select Add a printer using a TCP/IP address or hostname. Enter the printer's IP address (your IT team can provide this) and follow the prompts.

If You Don't Know the Printer's IP Address

Submit a ticket and let us know which printer you need added and your computer name. CMO IT Services can push the printer to your device remotely, which ensures the correct driver is installed.

Need help? Submit a ticket and a CMO IT Services technician will assist you.

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