How to Set Up Scan-to-Email or Scan-to-Folder

How to Set Up Scan-to-Email or Scan-to-Folder

Most network multifunction printers can scan documents and send them directly to your email inbox or to a shared network folder. Setting this up requires configuration on the printer and sometimes on the network. In most cases, CMO IT Services handles the initial setup for you.

Scan-to-Email

Scan-to-email sends scanned documents as PDF attachments directly to one or more email addresses. When set up:

  1. Place your document on the scanner glass or in the document feeder.
  2. On the printer's touchscreen, select Scan and then Email (or Scan to Email).
  3. Enter or select the recipient email address. Many printers have an address book with pre-configured contacts.
  4. Choose your scan settings (colour, resolution, single/double-sided) and press Start or Send.
  5. The scanned document will arrive in the recipient's email inbox within a few minutes.

Scan-to-Folder

Scan-to-folder saves scanned documents directly to a shared network folder or a location on your file server. This is useful for high-volume scanning or when documents need to be filed in a specific location.

  1. Place your document on the scanner glass or in the document feeder.
  2. On the printer's touchscreen, select Scan and then Folder (or Scan to Folder or Scan to SMB).
  3. Select the destination folder from the list of pre-configured shortcuts.
  4. Press Start or Send. The scanned file will appear in the designated folder.

Requesting Setup or Changes

If scan-to-email or scan-to-folder is not yet configured on your printer, or if you need a new destination added, submit a ticket with:

  • The printer make, model, and location
  • Whether you need scan-to-email, scan-to-folder, or both
  • The email addresses or folder paths you want configured

Need scanning set up? Submit a ticket and a CMO IT Services technician will configure it for you.

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